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Public Information Officers (PIOs) at their level consider proactive disclosure double trouble. "In many cases, there are orders from higher-ups not to reveal specific information. If a PIO goes against seniors' orders, he will be penalized under the conduct rule, if not, under the Right To Information (RTI) Act,' said an official of the Department of Personnel and Training (DoPT). The official, on condition of anonymity, says: "Staff cuts happen at the level of section officers who keep records and are the quickest to locate files. But now without them, it is difficult to provide information within a given period. There is also no training or incentive to the
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