Guiding principles for successful reforms of urban water supply and sanitation sectors
This note proposes a structured methodology for engaging in urban water supply and sanitation (WSS) reforms, presents what is usually accepted as best practices, and discusses conditions under which they have been successfully implemented. It focuses primarily on the provision of official piped WSS service, but it also recognizes that when a central service provides limited coverage or poor performance it can forfeit its monopoly status, whereupon alternatives to the piped WSS service often play an important role.