Banking beyond climate commitments: transforming client engagement and products & services for a net-zero emissions future

This paper focuses on answering the following question: how can a private sector bank—one that has already committed to shifting its business model towards net-zero emissions—change its client engagement strategy and update its offerings? This paper analyzes action already taken by banks and identifies additional steps private sector banks should take to align their business model with the Paris Agreement (greenhouse gas mitigation objective) and cater to their clients’ needs in a manner that fosters a net-zero transition.