Template for assessing the governance of public water supply and sanitation service providers
This note proposes a template for assessing the governance of urban water supply and sanitation (WSS) service providers and its impact of the quality of service and performance of operations. The template can be used for decentralized autonomous public corporations responsible for providing the WSS service to customers as well as other institutional arrangements ranging from government departments to autonomous public WSS asset holding companies subcontracting operations to professional operators.